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Services

We stress the importance of an annual physical examination for our pets. Thorough check-ups and preventive care can help alleviate serious health problems. We offer a range of veterinary services to keep your companions feeling their best:

Diagnostic and Therapeutic Services: Our hospital is equipped to provide diagnostic and therapeutic services to care for your pets' complete health care needs. (See below for specific diagnostic capabilities)

Radiology: Our on-site, digital X-ray equipment provides high quality radiographs to aid in the quick diagnosis of many disorders. Images in cases that require consultation with a specialist are quickly forwarded to a board of specialists for analysis within 24 hours.

Ultrasound: Our on-site ultrasound equipment provides high quality images to aid in the diagnosis of many disorders. Images in cases that require consultation with a specialist are quickly forwarded to a board of specialists for analysis within 24 hours.

Electrocardiography: We provide ECG services on-site as well as consultations with cardiology specialists.

Laboratory: Our in-house laboratory facilities provide for serum chemistry, haematology, serology, urinalysis and parasite testing. We also utilize commercial veterinary laboratories for specialized diagnostics and consultations.

Surgical Services: Our surgical suite allows us to perform a wide variety of surgical procedures.

Anaesthesia: We utilize the safest available anaesthetics to provide an extra margin of safety, especially for our older or high-risk patients. Patient's vital signs are monitored during all anaesthetic procedures.

Dentistry: Our dental services include teeth cleaning and polishing, tooth extractions, minor oral surgery and dental X-rays; all of which are provided in our dedicated dental suite.

Permanent identification: We offer tattooing and microchip identification.

Pharmacy: We maintain a complete inventory of pharmaceuticals, vitamins, shampoos, flea and tick control products and heartworm preventatives to meet the needs of your pet.

Dietary Counselling: We will provide guidance regarding your pet's nutritional needs for each life stage, including dietary requirements for growth, weight maintenance and performance. We carry a full line of therapeutic diets. You are invited to schedule a free nutritional counselling appointment with Kristie, one of our Registered Veterinary Technologists.

Retail Products: We offer a range of toys, treats and other items you may require for your pet such as pet steps for those pets with mobility issues and life jackets for the summer enthusiasts. You can also follow this link to order a variety of products online. Retail Catalogue.

Behavioural Counselling: We can provide advice to assist in the correction of problems such as excessive barking, chewing, spraying, scratching, digging, house soiling and aggression.

Boarding: We provide pet boarding as a service to our clients. All boarders receive personal attention from our caring staff. Pets may be dropped off and picked up during regular business hours Monday through Saturday. We require all pets be up to date with their vaccines including Bordetella (for our canine boarders).

Bathing: Routine and therapeutic bathing services are available.

House Calls: We offer house call visits when booked in advance. We provide basic services in your home for your pet who gets too anxious to visit the hospital or when you have too many pets to fit into your vehicle. This service is also available for that last vet visit so your pet's final hours are at home, where they are most comfortable. Please contact our front desk for more information.

Emergency Care: We provide emergency care for our patients. Should you experience an emergency after-hours, five local veterinary practices have joined forces in order to provide emergency on-call coverage. Please call (250) 563-1541.

Office Hours

Office Hours

Monday:

7:00 am-7:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-7:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-7:00 pm

Saturday:

8:00 am-5:00 pm

Sunday:

Closed

Doctor Hours

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-6:00 pm

Wednesday:

8:00 am-6:00 pm

Thursday:

8:00 am-6:00 pm

Friday:

8:00 am-6:00 pm

Saturday:

8:00 am-5:00 pm

Sunday:

Closed