Hospital Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases always receive top priority, which is why an occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet.

We require that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept MasterCard, Visa, American Express, debit and cash. We also accept your deposit(s) in advance of a planned procedure and these prepayments may be done via email transfer(s) sent to admin@pgvet.bc.ca

Office Hours

Office Hours

Monday:

7:00 am-7:00 pm

Tuesday:

7:00 am-7:00 pm

Wednesday:

7:00 am-7:00 pm

Thursday:

7:00 am-7:00 pm

Friday:

7:00 am-7:00 pm

Saturday:

8:00 am-5:00 pm

Sunday:

Closed

Doctor Hours

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-6:00 pm

Wednesday:

8:00 am-6:00 pm

Thursday:

9:00 am-5:00 pm

Friday:

8:00 am-6:00 pm

Saturday:

8:00 am-5:00 pm

Sunday:

Closed

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